COVID-19 UPDATE: We REMAIN OPEN for business and we are SHIPPING ORDERS DAILY (M-F) with FedEx®
RoofingFoil™ Return Policy
We will accept any complete and re-sellable (new) rolls of foil within 30 days of purchase. Refunds will be issued for the cost of the material back in the original form of payment used for the purchase.
Customers are responsible for any return shipping charges.
All refunds are subject to a $40 SRF* per box/roll being returned. *Shipping Recapture Fee (SRF) - this is to recoup our initial costs to ship the box to you). Additionally, a 20% restocking fee applies to all returns.
To return an item, you must contact us *first* to obtain a Return Authorization number. Once you contact us, we will provide you with further instructions on how to return your items, where to ship them, the estimated return value, and more. If you have any questions about this policy, please give us a call at 800-595-8772 or send us an email.
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